The concept of patient-centered care drove the entire design process for this pediatric ambulatory center, informing decisions from site selection through the final finishes. This bright, welcoming facility reduces the stress associated with a clinical visit while paving the way for new models of healthcare delivery. Flexible, multifunctional spaces were a primary design goal. Strategies included induction rooms outside of the operating room to maximize through-put while reducing stress for patients by allowing families to bypass the gowning and gloving process to stay together until the procedure begins. An orthopedic clinic transitions to an urgent care in the evening, while standardized exam pods allow rotating teams of specialists to rotate through the clinic for flexible scheduling. To best support the staff and physicians, flexible and unassigned workspaces boost communication, reduce silos among departments, and support an authentic collaborative care approach.

The facility’s program includes 10 six-exam room Pediatric Clinical pods, 4 Operating rooms, 2 Procedure rooms, Audiology Clinic, Infusion Services, Laboratory, Pharmacy, Urgent Care, and an Imaging Center with Ultrasound, MRI, CT, X-ray, and Fluoroscopy Services.